Privacy Policy

Datavu respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the choices available to you. By using this website or placing an order, you consent to the practices described here.

Information We Collect

When you place an order through our website, we collect the following personal information:

• Full name — to identify your order and personalise communications
• Email address — to deliver your digital guide and send order confirmations
• Guide selection — to fulfil your specific order
• Optional message content — any additional information you voluntarily provide in the form's free-text field

We do not collect payment card details directly through this website. If payment processing is handled through a third-party provider, that provider's own privacy policy governs the handling of your payment information.

When you browse our site without placing an order, we may collect non-personally identifiable data such as browser type, operating system, referring URL, pages viewed, and the date and time of your visit. This data is collected through standard server logs and is used in aggregate to understand site usage patterns.

How We Use Your Information

We use the personal information you provide strictly for the following purposes:

• To process and fulfil your guide order
• To send you an order confirmation and delivery email
• To respond to any questions or support requests you submit
• To improve our website, guides, and overall service based on aggregated, anonymised usage patterns

We do not use your information for unsolicited marketing. We will not send you promotional emails unless you have explicitly opted in to receive them, and you may unsubscribe at any time.

Third-Party Disclosure

Datavu does not sell, trade, rent, or otherwise transfer your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• With service providers who assist us in operating our website or delivering our guides, provided they agree to keep your information confidential and use it only for the services we have engaged them to perform
• When required by law, regulation, or legal process, or to protect the rights, property, or safety of Datavu, our users, or the public

Cookies

This website may use cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us understand which pages are visited most frequently and how users navigate the site. You can configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect your experience on the site, though core functionality should remain available.

Data Security and Protection

We implement reasonable technical and organisational measures to protect the personal information we hold from unauthorised access, alteration, disclosure, or destruction. These measures include secure server infrastructure, access controls, and regular review of our data-handling practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use strong, unique passwords and to exercise caution when sharing personal information online.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate or incomplete personal data
• Request deletion of your personal data, subject to any legal or operational obligations we may have to retain it
• Withdraw consent for any processing activities that are based on your consent

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection regulations.

Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected — primarily to deliver your guide and handle any follow-up support requests. Order records may be retained for accounting, tax, or legal compliance purposes for a reasonable period beyond the transaction date. Aggregated, anonymised data that cannot identify you personally may be retained indefinitely for analytical purposes.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information is handled, please contact us at:

Email: editorial@datavu.sg
Phone: +65 6294 3187
Address: #07-03, Radiance Point, 52 Lor Mambong, Singapore 277693

Last updated: March 2026